Shipping Policy
Shipping Options:
All products are shipped free of charge. Here are the delivery options available:
Order handling time: 24-48 Hours
- United States
- Shipping: Free Delivery
- Transit Time: 10-15 days - Australia, New Zealand, Singapore, Canada:
- Shipping: Free Delivery
- Transit Time: 12-20 days - Philippines, Malaysia, South Korea, Japan:
- Shipping: Free Delivery
- Transit Time: 5-12 days - Other countries:
- Shipping: Free Delivery
- Transit Time: 15-22 days
Delivery time = Handling time + Transit time
Packages are sent out from China by China Post. After it arrives in your country, it will be handed over to your national postal service. Your package's tracking information will be updated once your parcel clears customs in your country.
How Can I Track My Order?
- Our Transit time is calculated from the day the order is shipped. Please note: this may take longer during promotional periods.
- Once your order is packaged and ready for shipment, we will immediately send you a shipping confirmation email containing delivery information and a link to track your order online. Please note that it may take a few days to obtain tracking information.
- You can also track your order in your account.
Tax and Duty:
We ship to all locations based on DDP (Delivered Duty Paid), meaning all relevant import taxes and duties are included in the product price.
If you have any questions or need assistance regarding our shipping policy, please contact us at services@batterysmith.com. We are committed to providing a seamless shopping experience for you.
Thank you for choosing Batterysmith. We appreciate your trust in our products.