Batterysmith® offers a 30-day satisfaction money back guarantee. If our batteries don't perform as advertised, we will refund you for your order no questions asked.

1. Unused and Undamaged Products:
- Eligibility: Products that are unopened, unused, and in perfect condition are eligible for a no-questions-asked refund within 15 days of receiving the order. Customers are responsible for the return shipping cost.

2. Damaged or Defective Products:
- Eligibility: In case of damaged or defective products, please contact us immediately upon receiving the order. We will assess the issue and take appropriate corrective measures, including free replacement.

- How to Initiate a Return: To start a return, please contact us at services@batterysmith.com. We will provide you with a return shipping label and detailed instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

How to Initiate a Return:
To begin the return process, please email us at services@batterysmith.com. We will send you a return shipping label and provide instructions on how and where to send your package.

Refund Process:
Once we receive and inspect your return, we will notify you of the approval status for the refund. If approved, the refund will be automatically processed to your original payment method. Please note that processing times for refunds may vary, and your bank or credit card company may also require additional time to post the refund.

Return Address:
BatterySmith Returns
Yaoxin Industrial Park, Qingxi Town, Dongguan City, Guangdong Province, China

Contact Information:
For any inquiries or assistance related to our refund policy, please contact us at services@batterysmith.com. We are committed to ensuring your satisfaction and are here to help you throughout the return process.

Thank you for choosing BatterySmith. Your satisfaction is our priority.